Shaping the Future – NFA

Monday, September 18, 2017

MFRI Headquarters, 4500 Paint Branch Parkway, College Park, MD 20742

This two-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving. Topics include using creative approaches to identify trends within their organizations; applying problem-solving methodologies; the importance and application of continuous improvement within organizations; how to quantify problems and solutions; factors in organizational and individual resistance to change; and strategies for implementing change. The course incorporates facilitated learner-centered methodologies including lecture, small and large group activities, and individual assessments.


The primary target audience for the course includes first- and second-level supervisors and COs who are upwardly mobile within their organizations and whose department head wishes to prepare them for increased managerial responsibility; administrative officers who are responsible for significant staff functions within the organization and who report directly to top management; and emergency service workers assigned to positions with decision-making responsibilities.


Location: MFRI Headquarters
4500 Paint Branch Parkway
College Park, MD 20742

Date: September 18, 2017 - September 19, 2017

Times: 09:00 - 16:00


Fee: There is no charge for this program.


Note: Registration Closes August 10


Seating priority will be given to Maryland residents.

If you require special accommodations please send your requirements to:  or you may call 301-226-9920 or 1-800-275-6374.


If you have questions, you may email them to:  or you may call 301-226-9920 or 1-800-275-6374.